Frequently Asked Questions (FAQ)

 

Frequently Asked Questions (FAQ)

General Questions

What is YashandSimranjeet LLP?

YashandSimranjeet LLP is a technology-driven company focused on building and maintaining digital products, applications, and platforms. We develop solutions with an emphasis on usability, performance, and long-term scalability.

What kind of work does the company do?

We design, develop, and manage software-based products including web applications, mobile applications, internal tools, and digital platforms. Our focus is on creating reliable, efficient, and well-structured technology solutions.

Where is YashandSimranjeet LLP located?

Our registered office is located at:
Preetampur, I Colony, Rampur Rd,
Manpur Paschim, Mayur Vihar Colony Police Chowki,
Haldwani, Nainital – 263139,
Uttarakhand, India.

Do you operate internationally?

While we are based in India, our digital products and platforms may be accessible globally, depending on the nature of the service or application.

Products & Platforms

What type of apps or platforms do you build?

We build applications and platforms across multiple categories, including productivity tools, consumer-facing apps, internal systems, and experimental digital products. The exact offerings may evolve over time as we innovate and expand.

Are your products available on mobile and web?

Depending on the product, our solutions may be available as web applications, mobile applications, or both. Availability details are provided on individual product pages or announcements.

Are your products free to use?

Some products may be free, while others may operate on a subscription or paid-access model. Pricing and access details are clearly communicated for each product where applicable.

Do you offer beta or early-access versions?

Occasionally, we may release beta or early-access versions of products to gather feedback and improve functionality. Beta versions may contain limited features or bugs.

Accounts & Access

Do I need an account to use your website?

Basic browsing of our website does not require an account. However, certain features, tools, or products may require account creation.

How do I create an account?

If an account is required, you will be guided through a registration process that may involve providing basic information such as your email address and creating login credentials.

How is my account information protected?

We use reasonable technical and organizational measures to protect user information. However, users are encouraged to use strong passwords and maintain account security on their end.

Can I delete my account?

If an account-based product allows deletion, users may request account removal by contacting us through the provided communication channels.

Privacy & Data

What data do you collect from users?

We may collect limited personal information voluntarily provided by users, along with technical data such as device information, browser type, IP address, and usage statistics.

Why do you collect user data?

Data is collected to:

  • Improve product functionality

  • Enhance user experience

  • Maintain platform security

  • Analyze usage trends

  • Comply with legal requirements

Do you sell user data?

No. We do not sell, rent, or trade personal user data to third parties.

Do you use cookies?

Yes, our website may use cookies and similar technologies to ensure proper functionality, analyze traffic, and improve performance.

How can I manage cookies?

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Payments & Subscriptions

Do you offer paid subscriptions?

Some products or services may operate under a subscription model. Subscription details, pricing, and billing terms are clearly outlined where applicable.

Can I cancel a subscription?

If a product includes subscriptions, cancellation terms will be provided at the time of purchase or within the product’s account settings.

Are refunds available?

Refund policies, if applicable, are product-specific and clearly stated before purchase. Some digital services may not be eligible for refunds.

Technical & Support

How can I report a bug or issue?

Users can report bugs or issues by contacting us via the official contact details listed on the website. Providing detailed information helps us resolve issues faster.

How often are products updated?

We update our products periodically to improve performance, security, and functionality. Update frequency varies by product.

What should I do if a service is temporarily unavailable?

Temporary downtime may occur due to maintenance or technical issues. We aim to restore services as quickly as possible.

Legal & Usage

Who owns the content and software on the website?

All content, software, designs, and intellectual property on this website are owned by YashandSimranjeet LLP unless otherwise stated.

Can I reuse or copy your content?

No. Unauthorized copying, reproduction, or distribution of our content, designs, or code is prohibited without written permission.

Is the information on your website guaranteed to be accurate?

We strive for accuracy, but information is provided on an “as-is” basis without guarantees. Content may change over time.

What laws govern the use of this website?

This website and its terms are governed by the laws of India.

Future Updates

Can these FAQs change?

Yes. We may update this FAQ section periodically to reflect changes in services, policies, or legal requirements.

How will users be informed of major changes?

Significant changes may be communicated through website updates or notices where appropriate.